The Best of Off Season
Off season is a time, when both the guest and the tour operator has all the time to follow the etiquette of planning a tour and enjoying a tour with everything at ones disposal.
Yesterday, whichever guest stepped into my office, had a smile and asked “How are you?” and I was really happy to be on the receiving end.
Its always good for the travel agent to be able to answer the queries of the tourist. But one thing every travel agent should take note, you have more knowledge of the place than the tourist. So it is your duty to help the tourist, no matter what the other party thinks. I will give an example, two guests came asking for Kathakali Show. Here we have two types of show, one only Kathakali and the other they have a cultural show of different dances of Kerala and also the martial arts. The first question, I ask is, are you an artist? If they say yes, then I know, where to direct. But if they are tourist, then I would recommend them the cultural show because they get to see the cultural part of Kerala. It might be a bit expensive but still it would be worth it. Since the tourist have spent loads of money and time and energy to be just in that place, its the duty of every travel agent to make their tour a special one.
Well, if the tourist feels that the travel agent is trying to make business, then you have more to lose than gain. How much can they earn by making you see a cultural show? So do not think your tour with respect to money, just enjoy it with respect to experiences, people and places. Then it would surely be a memorable one.
So tourist, be open to the option of getting the help of a travel agents, just give them a chance and that includes me too.
Take care and be happy.